Mandarin-Speaking Business Support Specialist

Join Gravity Game Link, a leading innovator in the dynamic gaming industry, as a Mandarin-Speaking Business Support Specialist in Jakarta Barat. This is a unique opportunity to leverage your Mandarin language skills while playing a pivotal role in our business operations. As part of our team, you'll be responsible for providing exceptional support to our clients and partners, ensuring smooth communication and efficient operations. We offer a competitive salary and a collaborative work environment where your contributions are valued.

In this role, you will work closely with our international clients and partners, bridging the gap between our Indonesian operations and the global market. You'll be the first point of contact for many of our clients, providing them with the information and assistance they need to succeed. Your Mandarin language skills will be crucial in this process, allowing you to communicate effectively and build strong relationships with our clients.

Gravity Game Link is committed to fostering a diverse and inclusive work environment. We believe that our differences make us stronger, and we strive to create a workplace where everyone feels valued and respected. Join us and be part of a team that is passionate about innovation, excellence, and making a difference in the gaming industry.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional support to our international clients and partners, ensuring smooth communication and efficient operations.
• Act as the primary point of contact for our Mandarin-speaking clients, addressing their inquiries and concerns promptly and professionally.
• Assist in the development and maintenance of our client database, ensuring accurate and up-to-date information.
• Collaborate with our team to identify and implement process improvements that enhance our client support services.
• Leverage your Mandarin language skills to build strong relationships with our clients, fostering trust and loyalty.
• Stay up-to-date with industry trends and best practices in client support and business operations.
• Participate in team meetings and contribute to the development of our business strategies.
• Adhere to our company's policies and procedures, ensuring compliance with all relevant regulations.

🎓 Kualifikasi & Syarat

• Fluent in Mandarin, both written and spoken.
• Minimum 3 years of experience in a client support or business operations role, preferably in the gaming or technology industry.
• Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Proficiency in using Microsoft Office Suite, including Excel, Word, and Outlook.
• Experience with CRM software, such as Salesforce or HubSpot, is a plus.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Ability to work independently and as part of a team in a fast-paced environment.

🛠️ Keahlian

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