E-Commerce Operations Specialist - Creality (Full-Time)

Join Oase Technology Asia as an E-Commerce Operations Specialist for Creality, a leading global brand in 3D printing technology! This is an exciting opportunity to drive the growth of Creality’s e-commerce presence in Indonesia, ensuring seamless operations and customer satisfaction. As part of our dynamic team in Jakarta Utara, you will be responsible for managing and optimizing the company’s online store, handling customer inquiries, and ensuring timely delivery of products. This role is perfect for someone who is passionate about e-commerce and wants to make a significant impact in the growing 3D printing market.

At Oase Technology Asia, we are committed to fostering a collaborative and innovative environment. Our team works closely with industry leaders to bring cutting-edge technology to Indonesian consumers. This position offers a unique chance to work with a global brand while contributing to the local market. You will have the opportunity to develop your skills in e-commerce operations, customer service, and project management, all while being part of a team that values growth and development.

If you are an experienced e-commerce operations specialist looking to join a dynamic and innovative company, we invite you to apply for this exciting opportunity. Join us in shaping the future of e-commerce in Indonesia with Creality and Oase Technology Asia.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize the company’s online store using platforms like Shopify or WooCommerce.
• Handle customer inquiries and complaints, ensuring high levels of customer satisfaction.
• Ensure timely and accurate processing of orders, from inventory management to shipping.
• Monitor and analyze sales data to identify trends and opportunities for growth.
• Collaborate with the marketing team to promote products and drive sales.
• Assist in the development and implementation of e-commerce strategies to enhance online presence.
• Stay updated with the latest e-commerce trends and technologies.
• Provide regular reports on key performance indicators (KPIs) to the management team.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in e-commerce operations or a similar role.
• Proven experience in managing online stores and handling customer inquiries.
• Strong knowledge of e-commerce platforms and tools such as Shopify, WooCommerce, or Magento.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Familiarity with data analysis tools like Google Analytics or Tableau.
• Certification in e-commerce or digital marketing is a plus.

🛠️ Keahlian

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