Customer Service Associate (Pramusaji)

Join Kedai Makmur as a Customer Service Associate (Pramusaji) and become the face of our brand! We are seeking a friendly, detail-oriented individual to deliver exceptional service to our valued customers in the vibrant hospitality scene of Yogyakarta. This role is perfect for someone who loves interacting with people, thrives in a fast-paced environment, and wants to be part of a growing team.

As a Customer Service Associate, you will be the first point of contact for our customers, ensuring their dining experience is memorable. You will handle orders, manage payments, and provide excellent customer service. This role offers a dynamic work environment, competitive salary, and opportunities for career growth within Kedai Makmur.

If you are passionate about hospitality, have excellent communication skills, and are eager to join a reputable restaurant in Yogyakarta, we invite you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

• Greet customers warmly and provide excellent service from the moment they enter the restaurant.
• Take and process customer orders accurately using our in-house POS system.
• Manage payments efficiently and ensure a smooth checkout process.
• Assist in maintaining a clean and organized dining area.
• Handle customer inquiries and complaints professionally and promptly.
• Work collaboratively with the kitchen staff to ensure timely delivery of food and beverages.
• Promote our menu items and special offers to customers.
• Ensure compliance with health and safety regulations in the kitchen and dining area.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a customer service or hospitality role.
• Familiarity with basic kitchen operations and food handling.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and team-oriented environment.
• Friendly and approachable demeanor.
• Basic knowledge of Indonesian language is a plus.
• Willingness to learn and adapt to new tasks and challenges.
• Ability to stand for long periods of time and lift up to 20 lbs.

🛠️ Keahlian

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